Offshoring IT Services : A Framework for Managing Outsourced Projects

Management of Information Technology [IT] Projects executed from offshore destinations has brought a lot of attention on offshore outsourcing, offshoring. Offshore IT sourcing offers many advantages, but executing offshoring is complicated. Mohan Babu K, a technologist at Infosys Techlologies Ltd. has drawn his professional observations and research in the book. Containing 278 pages, it is one of the most informative and detailed publications available on the subject. The book includes practical insight, strategic guidelines, interviews with experts, and case studies. The book examines some of the emerging trends and practices of managing offshored projects and explores practical ideas. It also bridges the gap between offshoring strategies and execution of globally distributed IT projects by introducing an Offshoring Management Framework [OMF], a vendor-neutral way of approaching offshoring strategies for execution and management. The Framework is intended to be adopted by IT executives and managers at 'both ends' of the offshoring at outsourcing organizations and at service delivery firms, onsite and offshore. The thrust is on enabling managers to be comfortable in managing global delivery projects. This book explains the intricacies involved in the practice of offshoring and covers a comprehensive range of important offshoring from cost advantages and strategy, to execution of projects and programs and aspects of cultural differences and communication. The book also attempts to provide insights and 'how to' techniques that managers can implement. The book is written for CTOs, CIOs, consultants, IT executives and managers. The book is also targeted at policy makers and analysts who may need inputs in articulating Offshore Outsourcing. It will also guide students of business and technology and others looking for insights into working models of Offshoring and Outsourcing. This book is published by Tata McGraw-Hill, India.